Mike Jackson, SHRM-CP, is Chief of Staff at Worldwide ERC, the premier membership association for professionals in the workforce mobility industry. At Worldwide ERC, Mike oversees human resources, technology, and internal operations across the organization. Prior to joining ERC, Mike was the Manager of Employee Experience at the Society for Human Resource Management (SHRM), which is the world’s largest human resources association representing over 300,000 members globally. Mike has worked for over 14 years in various roles overseeing operational and programming areas within membership associations, including the Council for Global Immigration, Association for International Practical Training, and the Middle East Institute. In addition to his work on the NAMLE Board of Directors, Mike serves on the Advisory Board of the University of Richmond’s Customer Experience Program and the Advisory Committee of IAESTE United States.